What are people saying about Air Comfort Solutions?
“We just want to say thank you to Ron, Judy, and the employees at Air Comfort Solutions for the excellent job they did in converting our heater. Thank you so much!”
“Dear Friends at ACS,
Thank you so much for all of your help this past month. I couldn’t believe it, and I was so grateful to have a new heater put in on a cold Sunday afternoon a few weeks ago. And, then coming to my rescue again last Sunday when I had a leak. I have told everyone I know to call on you if ever they need AC or heat people. Thank you for taking care of me. It is hard to find true, honest, caring people these days! May you all have an abundance of blessings this year.”
“Date: 05/17/14
I recently contracted with you for Inspection Services in the Spring and Fall. On the most recent visit, 05/13/14, it was discovered my AC Unit was getting too hot during operation, which could’ve caused it to fail during a peak time.
I decided to replace the unit along with the hot water heater. The work was completed the same day, except the vent for the heater, due to lack of parts (this was completed by 9 a.m. the next morning).
To Ernie and the guys, a heartfelt THANK YOU for the prompt, professional service. As far as I’m concerned you are the only ones I’ll allow near my home or unit. Thank you for making it a pleasurable experience (can’t always say that about spending $10K). I will recommend ACS to anyone that will listen.”
“To the ACS Staff, Tom and I would like to thank you for the great service you provided. We appreciate the promptness and efficiency in which your staff addressed our needs. We look forward to a long business relationship.”
“I would like to take this opportunity to express my appreciation for work performed by your company on our systems. We have used other companies in the past but have not received the service your company provides. Your employees have always been on time and perform the worked on our systems in a professional manner. They are efficient and take the time to explain their work and any other concerns to us.
We recently had an inspection of our system and it was determined that due to age and other factors, a new updated system needed to be installed. All of your employees were very knowledgeable in their work and demonstrated respect for us, taking time to explain what was being installed and how to operate the system.
I did not write down the names of your employees, but would like to convey my appreciation for the work that was done installing the new system,.
We are very pleased with the new system and everything is working well. I would not hesitate to recommend your company to anyone needing your services.”
“Thank you! I didn’t get your name but want you to know how much I appreciate your help Monday, November 9th. I had just put my recycles out, closed the lid on the “big blue”, stepped back, lost my balance, and fell! You stopped your vehicle immediately, came to my rescue— helped me up, got me back on my feet, made sure I was not hurt and able to walk. You are a wonderful man! Thank you and may God’s grace shine on you. Thank you.”
“Because of your generous support, I was able to receive this Top Ad Sales award and scholarship for this year’s Miss Oklahoma Pageant. I am encouraged by your giving spirit and beyond thankful for contribution in support of my endeavor. Your help allows young women from across the state to go on to pursue their scholastic ambitions (Let’s just hope they pick the best school in OK to go to!) Again, thank you for your help and for the service your company provides to Oklahoma.”
“We have asked Richard to give this to his bosses today. We want to commend him in every way. He is courteous and pleasant; but more, he was thorough. We felt he checked and cleaned everything including the inside of the units working. We are grateful for his careful appraisal and wish you to know it! Thank you,”
“This was a quick process. I made the call for an appointment, we went over specs, determined what I needed, agreed on a price and the financing and the deal was done. Less than an hour. I was totally surprised about the spontaneous turn around in getting it installed. All done in one afternoon—less than 3 hours I would say. Thanks, team!”
“Justin Eugene- clean, kind gentleman and efficient. Well trained, pleasure to have in our home. The weather has been stable enough for us at least the temperature! No need for heat or air so we haven’t even turned on our new systems as yet to even test them but our faith is that we will enjoy it when we need it. We are indeed pleased to have both heat and air, brand new at the same time which we purchased. [indecipherable] because we could afford it—our income will drop considerably soon because Johney will retire—help is already past retirement age. So our plans have been to get big projects down and not wait until they collapse. We have faith in you and your company—your personalities are all impressive. [indecipherable], kind, polite, efficient, clean, and convinced us you will stand [indecipherable] carrier!”
“Dear Ron,
I had to write you and your staff a note to thank you for solving a 14-year-old problem with the heater buzz in my home.
Approximately 2 weeks ago I called for service on my upstairs heater. You sent Bobby out for the repair and I found him extremely competent and willing to assess my heater. He found that the heater needed too much work and I agreed to purchase a new heater. The upstairs heater is old and we expected to replace this unit. We had another reason to quickly decide to get a new heater. The heater has an annoying, loud buzz that has affected one of our daughter’s bedroom/ bathroom for 14 years. I had Bobby and the installers listen to the buzz. When the new heater did not fix the buzz I was very disappointed. I called your company and you sent out Kris, Jerami, and you came along as well. You and your staff took the time to solve this difficult problem. We have a new heater that works well and we no longer have a buzz.
Any Heating and Air Company would have sold us a heater, but you took the extra time to solve a problem that has affected our whole family. I will spread the word that ACS is worth calling. I know it is a bit unusual to write a thank you note for buying a heater, but we appreciate our quiet new heater.”
“The Edmond Sun: A warm home means a warm heart by Caleb Soptelean, Editor
Thanks to the efforts of a local teacher and business, a Del City family now has heat. It all started when one of special education teacher Pam Schalk’s students told her before the holidays that her family had no heat.
After the break, Schalk’s classroom didn’t have heat one morning due ot the ice storm, so she brought in an electric space heater. Schalk told her students they could share time sitting in front of the heater.
Schalk noticed 13-year-old Susan. When she felt the child’s hands, they were “ice cold”. When Schalk told the girl she could sit in front of the heater, the girl said, “It’s OK. I’m used to being without heat.”
That broke the teacher’s heart, so she decided to do something about it.
Schalk picked up the Yellow Pages and saw an advertisement that read, “Where family comes first”. She called the business, Air Comfort Solutions, and they moved into action.
The Smith family, which lives on Huddleston Drive, got a new furnace installed for free on Wednesday. The family is purchasing the home and has lived there for six months. They’ve been without heat for a month and a half, said Dolores Smith.
“We were saving for the funds (to buy a new furnace). Oh, I’m so blessed and elated. My service will go with them,” she said of the heating and cooling business.
Air Comfort Solutions is located at 6800 Pat Ave. in southeast OKC just north of Interstate 240. An Air Comfort Solutions representative said the new furnace would cost at least $1,800 installed.
“God laid it on my heart that I had to act in this matter,” said Schalk, now in her ninth year teaching at Kerr Junior High.
The Smith family is glad she did.
“Jason,
Tom and I can’t thank you enough for coming to our home and bringing Tom a football. He is still smiling. We appreciate the service your company and staff provide.”
“Jeremy,
I just wanted to thank you for helping me with my appliances- and in being instrumental in getting some yard help. Cory will be here to help me next week. It’s always a blessing when God sends someone your way to help. I hope you have a blessed Easter.
P.S. And a special thanks for the football! ☺”
“Air Comfort Staff (Pat, Mike, Justin, & co-workers),
Thanks so much for your kindness, professionalism and good work-
My new A/C is so good-looking & will be a blessing for hot Oklahoma summers!
”
“Mr. Gregory-
Your kindness and thoughtfulness are so appreciated for working us, and our A.C. problem into the schedule on Tuesday night.
Thank you!”
“To whom it may concern,
Greetings. Last December, we had a new heating unit and hot water heater installed by your techs. They did an exceptional job! Now it is time to replace a compressor on our Carrier air conditioner (not out of the warranty yet—lasted 7 years, rather than 10; a little disappointment there, but thankful to have it happen in the coolness of May, rather than mid July!) We have appreciated your timely attention to our needs and the professional job your technicians have performed! Jackie was especially friendly and professional in every way when completing this installation today.”
“Dear Gary,
We are writing this in our wonderfully cool house for which we are very grateful! Thank you for your excellent service and for being a good, kind individual. You have restored our faith in humanity because you are such an honest businessman. On top of all of those fine qualities, we also admire you for your compassion. Your workers did a fine job of finishing up work on our “killer” tree. They worked so hard in the heat but kept on until it was done. It was so good of you to have them come to help us.”
“Hello,
I recently had a service call from your company which ended in the sale of a new AC unit for my home. I just wanted to let you and your management know how impressed I was with everyone involved in the process. Everyone was very friendly and professional, and did an excellent job. One of the installers noticed that my exhaust pipe in the attic was improperly installed, which could have resulted in carbon monoxide poisoning at some point. He fixed it at no extra charge. I would definitely recommend your company to anyone.”
“I want to tell you I have met some of the greatest people while you have been working on my air conditioner. From the office workers to the Techs. I know good compliments don’t come often. Rickey Hunter and Bobby W. have been helpful. They have explained what needs to be done and
how much it will cost. I will use your service again if I have problems. Thank you for your service.”
“Yesterday I received service on my air conditioner, and I wanted to say that your representative was quite proficient. He explained what he was doing, did a thorough job, and was friendly. His name is Matthew, and I hope you recognize him for a great job.”
“To whom it may concern:
I just wanted to let you know how much I appreciated one of your employees who serviced my A/C on Thursday, June 17th. His name is Martin and he was so friendly, courteous and informative. I didn’t note his last name (on his badge) but am hoping you can figure out who he is (in case you have more than one employee with that name). I bought the service agreement for the routine maintenance and am sure I will be pleased with that as well.
One other thing, I really appreciate it that you have your employees wear shirts that identify your company (as well as the lanyards with their picture IDs). Living alone one can never be too careful w/ who’s at the door before answering it.
Just wanted to commend Martin, telling you that he is a great representative for your company. So you know I saw your ad in the Tulsa World- in case you’re tracking that.”
“Just a note to let you know how pleased I am with the installation (flip) of my system. Your company, Cody Scruggs, and the installation crew did an outstanding job. The job was cleaned up and all personnel involved were very friendly. I have known Cody over ten years and I know any company he is involved with is an outstanding company. Word of mouth is the best advertising and you certainly will have me as a spokesman.
Again thanks for an outstanding job and please let the workers know I do appreciate their work.”
